Our use of Centriq has made us hands down the most effective property manager in our market—no one can deliver clients the value we can.
We’ve seen work order resolution times drop as much as 40% by having immediate access to the product spec and not having to hunt for the right parts. We’ve even been able to shift some tasks to tenant-self-service.
Ensure every truck roll counts – by avoiding diagnostic trips, identifying end-of-lifed products, and instant access to warranty and recall information before the truck rolls.
With all product information at your fingertips – including the right parts and troubleshooting content – fixed asset problems are resolved quickly and cost effectively.
Centriq identifies the age and expected remaining life for appliances and systems with a serial number, allowing for better repair/replace decisions and improved capital budgeting.
Reduce liability, keep tenants safe and protect capital investments, by acting on manufacturer safety recall. It’s easy with Centriq’s 24/7 product safety recall monitoring.
Moving into a home with digital user manual for everything makes for an easy move-in and prevents “user-error” misuse. Add a virtual walk-through for a hands off hand-over.
Reducing truck rolls used to be a matter of saving money. Now it’s a matter of saving lives.
Tenants want their problem solved but they don’t want service techs in their home. Centriq Reduces contact through self-service resources and remote diagnostics.
Centriq is like CarFax for the home. It ensures we’re always working with the right information when it comes to anything appliance or equipment related.
We have been able to reduce truck rolls by being able to make quick, cost-effective decisions as soon as the service request comes in.
Add anything in addition to the appliances, air conditioner, water heater, and furnace:
Track PAINT COLORS for touchups before the next move in.
Track flooring or carpet so that you can easily match and replace any damaged or worn areas.
Any small appliances that come with the unit. Spare parts for the microwave or range hood can be easily accessed by the tenant without them even needing to call you.
Track maintenance reminders for tenants – When does the garbage go out? What day is street cleaning?
Have an easy place to store your contact information and other contacts using the Service Providers feature.
Add as many properties as you need to manage (value – $59.95/property)
Share access to each property with different emails/logins. (value – $59.95/share)
Priority content and support. ($2 per item value)
Future additional features – as we continue to update and improve the app, newer features will only be available in higher level plans.